Welcome to Starr Studio. By booking a class, purchasing a membership, or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Health and Physical Activity Liability Waiver

By participating in any yoga or pilates classes (in-person or online) at Starr Studio, you acknowledge and agree to the following:

• Assumption of Risk: You understand that physical exercise involves a risk of injury. You voluntarily assume all risks associated with participation.

• Medical Clearance: You represent that you are in good physical health and have no medical condition that would prevent your full participation in classes.

• Injury Disclosure: It is your responsibility to inform the instructor of any pre-existing injuries, medical conditions, or pregnancy before the start of every class.

• Waiver of Liability: You hereby release Starr Studio and its instructors from any and all claims or liabilities for personal injury, property damage, or loss sustained during or as a result of our classes.

2. Bookings and Cancellations

To ensure all clients have the opportunity to practice, we enforce the following:

• Cancellation Window: Classes must be cancelled at least 8 hours before the scheduled start time to receive a refund. More details can be found on our booking page when you book a class.

• Late Cancels: If you cancel within the window, the class credit will be forfeited. Please contact us if you are unwell or injured as soon as you can before the start of a class.

• No-Shows: If you do not show up for a booked class, you will lose the credit. For members, a no-show fee will be charged to your card on file.

• Late Arrival: To maintain the flow of the class, late arrivals (more than 5 minutes) may not be permitted entry and will be treated as a no-show.

3. Payments and Memberships

• Refund Policy: All sales are final. Class packs, workshops, and memberships are non-refundable and non-transferable unless otherwise stated.

• Membership Auto-Pay: Monthly memberships are billed automatically. To cancel or pause a membership, you must provide written notice via email at least 30 days prior to your next billing date, or you can cancel 60 days from membership purchase via Momence.

• Expiration: Class packs expire 3 months from the date of purchase.

4. Studio Etiquette and Safety

• Equipment: For all classes, bringing your own mat is highly recommended for personal hygiene. If you do not have a mat, you can rent one for £2.

• Conduct: We reserve the right to ask any client to leave if their behavior is disruptive, disrespectful, or unsafe.

• Personal Belongings: Starr Studio is not responsible for the loss or damage of any personal property brought into the studio.

5. Media Release

By attending classes, you acknowledge that Starr Studio may occasionally take photographs or video footage for promotional purposes. If you do not wish to be featured, please notify the studio or instructor.

6. Changes to Terms

Starr Studio reserves the right to update these terms or change class schedules and pricing at any time. We will notify active members of any significant changes via email.

Last updated 13th January 2026